Gift box

FRANCE

Tracked letter or Colissimo: €3.50 (Free from €45 purchase)

Delivery within 2-5 working days from the order date.

You will receive a tracking number as soon as your order is shipped.

BELGIUM

Tracked letter or Colissimo: €6.60 (Free from €45 purchase)

Delivery within 2-5 working days from the order date.

You will receive a tracking number as soon as your order is shipped.

EUROPE (EU)

Tracked letter or Colissimo: €15 (Free from €100 purchase)

Delivery within 2-8 working days.

REST OF THE WORLD

Colissimo with Signature: €30 (Free from €150 purchase)

Delivery within 7-14 working days.

HONG KONG

Exclusive reseller: Joyeuserie

RETURNS

Return requests are accepted up to 15 days after receipt of the package.

In mainland France only, returns are free.

GUARANTEE

Returns will only be accepted for products in perfect condition: not worn, washed, or damaged in any way.

The products are guaranteed for 1 year. The warranty covers manufacturing defects or other anomalies originating from Chou².

SIZE GUIDE

Small: 3cm high. Best for fine hair.

Large: 5cm tall. Best for thick hair.

The elastic is quite tight, so 2 turns are enough to tie your hair, even if you add a discreet elastic underneath.

INTERVIEW

Applicable to all scrunchies:

✅ Hand wash, mild soap, dry flat

Applicable to silk and satin scrunchies, which require special attention:

⛔️ Do not wear it on wet/damp hair, to sleep, or for sports. Be careful of snagging jewelry or nails.